ERP - solution developed by SAP AG, to manage all business processes of the company (finance, logistics, human resource management, corporate services, analyses).
DOCUMENT MANAGEMENT - solution for unstructured data management. KING ICT offers a selection of solutions to customers: world-renowned EMC platform - Enterprise Content Management, or its own solution - bluebox, on which packet solutions for instant implementation are created.
APPLICATION INTEGRATION - integration of different applications developed on different technologies, with the aim to integrate business processes.
CUSTOM SOLUTIONS - customised applications design, applied if needed functionalities are not available in products already existing on the market.
E-LEARNING - KING ICT developed Mentor, learning management system which enables the creation and distribution of digital training content as well as organisation and performing training via the Internet.
HR plus - human resource management solution. Basic modules: time management, employee assessment, recruitment and selection, training, documents, income account, self-service portal.

INFRASTRUCTURE SOLUTIONS

DATA CENTER - infrastructure solutions serving as the central communications hub of a company, which contains and controls data servers, data storage, all applications and IT systems.
BUSINESS-CRITICAL SYSTEMS - solutions for high data availability, includes the selection of adequate data management and information distribution system, UPS and data storage system.
IT MANAGEMENT - solutions include assessment of information technologies within an organisation, integration design of business processes, human resource and technology integration, implementation of solutions, optimisation of IT investment and integration with business activities.
SECURE DATA STORAGE - solutions which secure business data from loss by backing-up copies on different media.
VIRTUALIZATION OF INFRASTRUCTURE - solutions for the virtualisation of server infrastructure to enable the partitioning of hardware resources and installation of different operational systems on a single physical server.
DATABASES - solutions include design and implementation of databases of world's leading vendors, within different application and system solutions, as well as estimate of performance and reliability.
E-MAIL AND COLLABORATION SYSTEMS - solutions which enable integration of e-mail, fax, voice mail and other unstructured documents into one unified system, which is upgradeable, scalable and reliable.
SECURITY SYSTEMS - solutions include development and implementation of policies which comprise all aspects of logical and physical security, as well as security issues concerning company employees and their working procedures (video surveillance systems, access control and time & attendance systems, intrusion detection systems, central alarm monitoring systems, people, baggage and cargo inspection systems).
PRINT MANAGEMENT - integrated hardware, software and services package intended to raise productivity and decrease total print related expenses of the company.

NETWORK SOLUTIONS

CORE NETWORKS - solutions for the transfer of data, sound, image, video and management signals.
VoIP - solutions which include free calls, audio and video conferences between networked locations, centralised web based administration, integration with existing ERP solution, CRM solution and other systems, free calls to mobile VPN network and one centralised software PBX telephone exchange.
TRANSMISSION - network solution increasing the rate of data transfer by use of DWDM fibre-optic technology.
WIRELESS NETWORKS - solutions which enable connections between computer networks for data transfer in open locations (outdoor installations) and closed spaces (indoor installations).
MULTIMEDIA SOLUTIONS - solutions which provide interactive remote communication by integrating IT, audio and video equipment (lectures, video-conferences, advertising) and hotel IPTV systems.
PASSIVE NETWORK INFRASTRUCTURE - cable network system of multiple functions, set up as a unique system or a unit of connected systems, which can be upgraded according to the requirements (structured cabling).

CONSULTING SERVICES

BUSINESS PROCESS MANAGEMENT - consulting services and implementation of solutions supporting business strategy, IT and human resources.
INFORMATION LIFE-CYCLE - consulting services for the implementation of information life-cycle management system, related to structured and unstructured data, and providing maximum value of data, simplifying management and protection of business processes functioning.
RISK MANAGEMENT - consulting services for all stages in the risk management process implementation: planning, threat identification and risk assessment, risk reduction recommendations, choice of security measures, designing and implementing the security measures and efficiency check of implemented measures.
IT SYSTEMS CONSOLIDATION - consulting services for all stages of the IT systems consolidation implementation: analysis of the existing situation and strategy definition, architecture development, implementation and maintenance.
CORPORATE GOVERNANCE - consulting services for development and creation of IT strategy, performed in order to find the best solution for usage of IT services in achieving business goals and human resource as well as IT infrastructure management.
REGULATORY COMPLIANCE - consulting services for the implementation and compliance with all laws and regulations currently effective in Croatia and surrounding countries (guidelines from leading national financial institutions, Basel II, SOX, Turnbull Guidance, Solvency II, PCI DSS and other).
INFORMATION SECURITY MANAGEMENT - consulting services for the implementation of the information security management system and for providing further performance of information security management processes.
BUSINESS CONTINUITY - consulting services for the establishment of the processes of business continuity management: planning the activities to be carried out in advance, during and after the disaster, which have task to establish normal business operations in the acceptable timeframes.

PROFESSIONAL SERVICES

OUTSOURCING - different outsourcing models, with regard to the requirements of the customer, for different solutions and business processes: help desk, client and server platform management, surveillance and proactive support, and business applications management.
INTEGRATION SERVICES - planning, construction, implementation and use of complex IT solutions and management services of IT systems.
SUPPORT SERVICES - support services after the implementation of business and IT solutions. IT support is organized according to the best practice of ITIL and includes call centre available 24/7.
PROJECT MANAGEMENT - project management services for complex integration projects, according to PMI standards, coordinated by professional project managers from the signing phase to the final acceptance.

TRAINING SERVICES

BUSINESS TRAINING - training and certification of the ECDL (European Computer Driving Licence) program, granting an internationally recognised ECDL diploma, training of business applications (MS Project, MS Visio...), and training of management knowledge and skills. Training is performed in fully equipped classrooms, and ECDLBOX, developed in KING ICT enables ECDL program self-learning and obtaining ECDL diploma.
TECHNICAL TRAINING - training of MOC (Microsoft Official Curriculum), as well as other training for IT specialists. KING ICT is the authorised testing centre of leading global organisations to carry out the Pearson VUE and Thomson Prometric exams, and organises exams to obtain internationally recognised certificates: Microsoft, Cisco Systems, CompTIA, PMI and many more.
MULTIMEDIA EDUCATION CONTENT - in addition to consulting services for planning and performing e-learning, KING ICT develops digital interactive content customized for computer and online learning.